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Ecommerce, Retail & Personalisation best practices

Find all our updated insights about online retail & ecommerce, technology, personalisation, user experience. These topics are adressed in a concrete and operational point of view in order to be eventually activable in your future ecommerce roadmap.

Live chat: impact on an e-commerce site

Today's world is becoming more and more digital and most of the companies have a website where their customers can order and buy products. To differentiate yourself from competitors and to bring real added value, installing a live chat is an ideal solution to improve the customer experience and increase sales.

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Which CMS to choose for your ecommerce site?

Which CMS to choose for your ecommerce site? This question is frequently asked in e-businesses and it is especially important when there is a site redesign planned. This choice is crucial because it will determine the functionalities, uses, ease of use, performances, compatibilities, and even possible integrations of the website. Thus, to help with your selection, we made a comparison of the main suppliers. Work with an agency or internalize it? Example of use cases with Jonak and Wshop.

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