The future of Ecommerce is conversational. Provide an augmented Personal shopper to your customers
Consumers no longer want to deal with complex navigation and endless scrolling.
According to studies, if a website's experience is not customized enough, more than half of consumers would quit to shop elsewhere.
Cleed.ai makes possible an immersive experience based on GenAI, allowing brands to provide high-quality service to all online visitors.
Has in-depth knowledge of all catalog features
Precise knowledge of products descriptions and visuals. In real time.
To provide the best possible pre-purchase advice.
Collects and recalls user preferences
Tracks actions in the Assistant and historical journey on the site.
To make the most consistent recommendations.
Beyond search, personalised selections
Don’t let your users waste time or miss the right product! Offer them the most advanced pre-purchase solution on the market.
By analyzing customer data and past interactions, it tailors responses and recommendations to each user's preferences and needs. This personalized approach enhances the customer experience and strengthens relationships
Thanks to our Generative AI, there is an infinite range of possible answers (unlike decision trees), ensuring each response is highly precise.
It can even outperform human responses, provided the necessary information is available in the knowledge base.
Unlike decision trees, our AI chatbot offers human-like conversations, delivering a more user-friendly experience with just one input from the user.
No preparation or updates required on your end. The knowledge base automatically updates, ensuring the latest information is always delivered.
No need to prepare Questions & Answers. We import all your data and train it on our system. We adjust parameters to your brand specificities.
You simply test, validate & add 1 line of code.
We activate.
No work needed on your side.
Website data scraped regularly & Catalogue connected in real time.
If more data can be added to the knowledge base, simply drag it to the knowledge base cloud and we manage the training.
CRM data from certain exchanges can help our AI better understand how you manage processes and the language you use. CMS history provides insights into past purchases, enhancing product recommendations.
We configure the tone of voice and settings in our Admin platform. You can access and modify them, as well as update the knowledge base to keep it current.
Customer service teams often face common challenges:
An increase in tickets to manage
Maintaining the same SLA during peak periods
Here are our average statistics:
