Our story
A team dedicated to your online development & to build the future of retail
Cleed.ai is born from a paradoxical vision, in which technology would make it possible to rehumanize online shopping, through personnalisation and conversational experience.
2019 • January
Started building the B2B product
After sucessfully launching a B2C Ecommerce Fashion website providing an AI Personal shopper gathering 6000 brands on Cleed.com, launching of our B2B solution Cleed.ai.
This solution is a conversational AI Assistant providing both Personalised products recommendations & Customer service, in a chatbot format allowing brands to boost their sales and customer experience.
2019 • September
Selected by LVMH to join La Maison des Startups at Station F
After building the technology at ParisTech entrepreneurs, we joined La Maison des Startups by LVMH at Station F, the biggest startup campus in the world. Being accelerated by LVMH allowed us to grow within the best retail-tech ecosystem.
2020 • February
Integration : Customer service with AI
Integration of our AI customer service application, supervised by our human agents, which enables brands to outsource this service and optimise their online customer experience, while achieving significant cost savings.
2022 • May
Internationalisation &
New features
Cleed.ai started working with international brands in USA and Europe, and added new features such as Size advice, Whatsapp Business, but also Video calls to provide Clienteling tools to Luxury brands.
2023 • February
Integration Generative AI
Our existing AI models and recommendation systems are now complemented and strengthened by our Generative AI models for Customer service and Product advice. This enables us to address new sectors, even outside ecommerce, and achieve even higher levels of performance.
2024 • June
KPMG x FEVAD Finalist
After being present at Vivatech with French Tech Grand Paris startup village, Cleed was selected by a top notch Jury among the 5 best ecommerce solutions.
Our vision
We are dedicated to harnessing the power of artificial intelligence to revolutionize the Ecommerce & Customer experience.
Our relentless pursuit of innovation allows us to deliver exceptional, cutting-edge solutions that surpass traditional approaches.
Our values
Passion
We are driven by a deep enthusiasm for creating impactful solutions and exceeding expectations. Passion fuels everything we do.
Customer first
Our customers are at the heart of every decision we make. Their satisfaction and success are our ultimate priorities.
Rigor
We approach every challenge with precision and discipline, ensuring excellence in all our actions and solutions.
Innovation
We embrace change and constantly seek new ways to deliver smarter, more efficient, and groundbreaking ideas.
Wellness
We believe in enjoying the journey as much as the destination. A positive and joyful environment inspires creativity.
Hard work
We are dedicated to achieving excellence through persistence, determination, and commitment to going the extra mile.
