Dahsboard to monitor Conversations & Analytics
The place to monitor all interactions with your customers, from Live chat to other Apps.
Get an overview of the Assistant’s performance in terms of volume and conversion.
Messenger Dashboard
Follow up and manage interactions
This interface will allow you to follow-up all the conversations and interactions with the users of the Assistant, even when the management is delagated.
Gathering not only the Live chat conversations but also Personal recommendations, decision trees, other channels exchanges (WhatsApp, …), …
Allows to get autonomous management, and can also be replaced by your own CRM platform, to directly manage conversations without having different tools.
A complete tool
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Status
Omnichannel
Modes
Transfer by email
Notes
Catalog products sending
Filters
Unlimited number of admins
Online
Tracking by conversations
Text editing
Integrations into your existing CRM
Analytics Dashboard
Follow up and manage interactions
Usage statistics : volumes, splits by themes
Conversion statistics : products viewed, cliked, added to cart, wishlist, purchased (or any other action on your website)
Users preferences
Product Catalogue improvements
Dashboard to analyze and interpret conversion statistics
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Monitor the performance of the Assistant: conversion, usage, …
Understand the trends: for products feedbacks as well as for users characteristics with a high granularity level
A/B testing
Export all your data in the format you want
A complete Platform to manage and update everything
CRM
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Bot builder
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Adjustments
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AI Configuration
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Training updates
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Knowledge base
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