The All-in-one AI Assistant to Boost your Sales & Customer care
Most complete AI & Human Conversational Agent. Tailor-made Applications suite.
To boost your sales and automate your customer service 24/7.
Easy to install. Connected to your tools.
For Ecommerce | Corporate | Public sector
Ecommerce, Corporate & Public sector leaders trust us
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Combining More sales and
Less tickets to manage
The most complete AI Assistant with tailor made Applications
AI Customer Service Agent
Scale your customer service with automation. Provide instant answers 24/7 to upgrade any digital UX.
AI Sales Associate Agent
Provide an augmented Personal shopper to bring your in-store experience online.
Let's make your e-commerce conversational.
Human Customer Service Agents
Add a human touch to your interactions with a delegated Human Customer Service Agent. It can be complementary to AI or totally outsourced.
WhatsApp & Omnichannel Messaging
Deliver seamless, continuous conversations across all messaging platforms.
Voicebots & In-store video calls
Provide smart voicebots to engage with customers. Video calls for your in-store sales staff to ensure a more immersive experience.
Size Advice Widget
Recommend the right size for fashion products, to reduce returns. Integrated directly from the product page.
Product Finder & Gift finder
Help users discover the right product or gift with guided navigation.
Boost engagement and conversion through tailored suggestions.
AI Agent for Education & Training
Coach learners with adaptive AI, and automate the academic questions that flood your teams.
Virtual Try-on
Allow users to try products virtually before purchasing.
Reduce hesitation and returns, especially in fashion and accessories.
AI CoAgent – Writing Assistance
Accelerate your content creation with AI-powered suggestions.
From product descriptions to emails, write better and faster.
AI CoAgent – Document Generation
Automatically generate structured documents from simple inputs.
Save time on reports, contracts, or summaries with instant AI output.
AI CoAgent – Conversational Search
Empower your teams with an AI assistant trained on internal knowledge.
Answer questions instantly and streamline onboarding or support.
Add an Expert of your sector
available 24/7 with our Generative AI
Engage with your visitors and ensure they leave with answers and recommendations
Make your ecommerce or corporate site conversational.
Combine with a Human interaction only when needed.
Maximise your sales & delegate your post sales.
Integrate a CoAgent to help your teams be 3x more productive
AI-Powered Dashboard (or widget) designed to help your customer care agents or your salespersons, with pre-written answers or recommendations.
Easily integrated to your tools
Endless customisation possibilities
Keep working with your usual tools, and reach high levels of specific features thanks to the unique modularity of our solution.
Integration
The Assistant can be easily integrated with your tools via API, allowing real-time access to back-office data, which is managed autonomously on our side.
Use Cases
Our Assistant has been embraced by our customers across diverse industries, from retail and luxury to various service sectors.
Get your knowledge base trained by our AI
No need to prepare Questions & Answers. We import all your data and train it on our system. We adjust parameters to your brand specificities.
You simply test, validate & add 1 line of code.
We activate.
Website Data (URLs Sitemap) & Catalogue (API)
No work needed on your side.
Website data scraped regularly & Catalogue connected in real time.
External data (PDFs, Excel, Powerpoints, images, other sites…)
If more data can be added to the knowledge base, simply drag it to the knowledge base cloud and we manage the training.
Optional : CRM Exchanges & CMS history
CRM data from certain exchanges can help our AI better understand how you manage processes and the language you use. CMS history provides insights into past purchases, enhancing product recommendations.
Adjust autonomously : Tone of voice, parameters, brand updates
We configure the tone of voice and settings in our Admin platform. You can access and modify them, as well as update the knowledge base to keep it current.
Trusted by Industry Leaders
50+ Ecommerce and corporate sites chose us to manage their online customer journey and always found a dedicated support & reactivity mixed with innovation expertise
Erica Guries
Senior Director Strategy
Moët Hennessy
Claire Nicolini
Digital Manager
Gili's Swimwear
Regis Pennel
Director & Ecommerce director
L'Exception / Galeries Lafayette
Bertrand Forget
Digital Manager
Ville de Courbevoie
Arnaud Voulot
VP Global Ecommerce
Maison Francis Kurkdjian
Marie Vansuyt
COO
ARBS
FAQ
Before booking a demo, make sure it will meet your requirements
Cleed.ai is a conversational, personalised SaaS solution powered by Generative AI, designed for e-commerce and corporate websites. Available 24/7, its Personal Assistant guides every visitor in real time throughout their journey: answering product questions, recommending the most relevant items based on individual needs and preferences, and removing barriers to purchase. More than a traditional chatbot, it acts as a digital sales advisor that understands your brand, product catalogue and business rules, with an à-la-carte range of applications including AI Live Chat, product advice, gift finders, omnichannel messaging, in-store video calls and fashion sizing recommendations.
A traditional chatbot mainly answers questions. Cleed.ai goes further by combining customer service, personalized product advice and conversion-focused features within a single conversational experience. It takes into account the shopper's browsing context, identifies their needs, recommends specific products from your catalogue and enables actions such as adding an item directly to the cart. Based on results observed across Cleed.ai clients, visitors who use the assistant can convert up to 6 times more than non-users.
Our Generative AI systems are GDPR and CCPA compliant. Personal data data won't be used to train or improve the AI model. All the data we manage is kept in France.
Most Cleed.ai assistants can be launched within a few hours to 2 days, depending on the specifications. We connect your product catalogue and website content, configure the assistant's tone, design and business rules, and test the experience with your team before going live. No development on your side: the technical integration requires only a single line of JavaScript.
The 30-day free trial lets you test a Cleed.ai Personal Assistant using your real product catalogue and website content. It is the fastest way to evaluate the experience and measure its potential impact on engagement and conversion. Book a 30-minute call and we will show you Cleed.ai in action on a use case relevant to your brand.
Cleed.ai supports organizations across three main markets: e-commerce and retail, public-sector organizations and local authorities, and corporates and service providers. Our clients operate in sectors including fashion, beauty, food and beverages, tourism, education, healthcare, legal services and real estate. Each solution is customized to the organization's expertise, data, user journeys and tools.
CoAgent can support your teams with many time-consuming everyday tasks: drafting emails and documents, preparing meetings, producing minutes from your notes, summarising reports, translating content, conducting sector-specific research, and organising shared resources. Whatever the role, it helps people work more efficiently while leaving them in control of the final output.
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