AI Assistant for Ecommerce, Corporate & Public sector

One AI assistant to sell more and answer every customer, 24/7

Conversational AI and human agents in a single assistant, with ready-to-use applications for your website and your teams. Live in days, connected to your tools.

✓Live in a few hours to 2 days
✓One line of JavaScript
✓GDPR compliant, data kept in France
C
Conversational Assistant
On your online store
Do you have the Lina dress in 38? I need it by Friday.
Yes, the Lina dress is in stock in size 38. Order before 2 pm today and it arrives on Thursday. Shall I add it to your cart?
Add to cartSee similar dresses
Answers from your live catalogue and delivery rules

Trusted by ecommerce, corporate and public sector leaders

Results

More sales, fewer tickets to manage

6x
Higher conversion

Visitors who use the assistant compared with those who don’t

85%
Fewer requests to handle

Tickets resolved by Cleed.ai before reaching your team

+20%
User satisfaction

Smoother, more interactive experience with fewer friction points

Based on Cleed.ai clients, 2025.

Applications for your customers and your teams

Start with the assistant, add the applications you need.

Product Finder suggesting two dresses after a few questions

Product recommendations. Advice that understands context, beyond filters.

Order tracking conversation confirming the delivery date

Customer service. Order tracking answered in seconds, day and night.

CoAgent answering an internal question step by step, with its source documents

CoAgent. Your documents generated from your notes and templates.

Trusted by Industry Leaders

More than 50 ecommerce, corporate and public sector sites rely on Cleed.ai.

“Extremely fast and efficient in delivering a high-performance solution within the very tight deadlines.”

Erica G.
Senior Director Strategy, Moët Hennessy

“The tool has become indispensable to our customer service teams due to the significant gains in productivity and the provision of prompt and round-the-clock responses it offers.”

Claire N.
Digital Manager, Gili’s Swimwear

“A remarkable ability to adapt the solution to meet customer needs. The solution has saved us significant time in customer service.”

Regis P.
Director & Ecommerce Director, L’Exception / Galeries Lafayette

“Our customer service teams were spending lots of time on tasks that could be automated. With Cleed.ai, we have collaborated to build the tool that fully meet our users expectations.”

Bertrand F.
Digital Manager, Ville de Courbevoie

“Very positive feedback on product recommendations with the tailored made Gift Finder. Great collaboration with our luxury brand.”

Arnaud V.
VP Global Ecommerce, Maison Francis Kurkdjian

“We have been highly impressed by the quality of their AI responses and are thrilled about the ability to integrate a diverse knowledge base to further enhance the experience.”

Marie V.
COO, ARBS

“A very high level of technical depth and accuracy in the answers, despite a large and complex catalogue. Far better than the solution we had tested before.”

Guillaume B.
Laval Europe

“Cleed fully meets our expectations, with a very quick integration on Shopify and a highly responsive team.”

Lucas D.
Kulte

“We previously used a chatbot provided by our CRM, whose AI answers were not always satisfactory. After reviewing the market, we chose Cleed, which integrated seamlessly with that CRM.”

Vincent B.
Ville de Suresnes

“Cleed handles complex legal requests professionally, both in its answers and in escalation to our teams. The tool saves us more than 200 hours of work per month.”

Nadia W.
Médiation Consommation Fevad
Knowledge base

Get your knowledge base trained by our AI

Live in a few hours to 2 days. No development on your side: one line of JavaScript to install.

Learn more
Feeds the AI
Website & catalogue
Synced in real time
Documents & files
PDF, Excel, slides
CRM & history
Optional
Identity
Voice, tone, style
Expertise
Products, know-how
Business rules
Rules and limits
Shapes your agent
1Website data & Catalogue

No work needed on your side. Website data is scraped regularly and your catalogue is connected in real time.

2Your documents & files

PDFs, Excel, PowerPoints, images, other sites: drag them to the knowledge base cloud and we manage the training.

3Optional: CRM exchanges & CMS history

Past exchanges teach the AI your processes and language; purchase history sharpens product recommendations.

4Shape your brand agent

Identity: your voice, tone and style. Expertise: your products and know-how. Business rules: your rules, limits and when to hand over to a human. Set up with you in the Admin platform, and yours to adjust at any time.

AI search visibility

Get your brand recommended by AI assistants

Your customers now ask ChatGPT, Gemini or Perplexity what to buy and where. Cleed turns your catalogue and content into clean, structured data that these assistants understand, so they can recommend you directly.

✓
Structured for AI

Products, prices, stock and content formatted so language models read them without errors.

✓
Always up to date

Synced with your catalogue, so assistants never recommend an out-of-stock item or an old price.

✓
One knowledge base, everywhere

The same trained knowledge answers on your site and feeds the AI assistants your customers use.

ChatGPTGeminiPerplexityClaudeCopilot
Where can I find a linen dress for a summer wedding?

Here are a few good options:

[Your brand] · Lina linen dress€149

Breathable linen, midi length, in stock from 34 to 44. Free returns.

Source: yourbrand.com

2 other suggestions…

Illustrative example of an answer in an AI assistant.

Conversations insights

Turn every conversation into insights your teams can act on

Each conversation tells you what your customers look for, cannot find, or are unhappy about. Cleed analyses them and turns them into a clear improvement list.

Contact reasons

Why customers reach out, ranked and grouped by topic.

Unanswered questions

What the assistant could not answer, to complete your content.

Dissatisfaction signals

Friction and frustration spotted before they turn into churn.

Product & content ideas

Recurring requests that point to your next improvements.

Discover Conversations Insights →
ConversationsLast 30 days
Sizing & fitDelivery timesReturns & exchangesMaterialsShipping abroadCare & washingGift ideas
Unanswered question
“Can I pay the school canteen online?”
37 conversations
New trend detected
65-inch TVs for watching sport
+48% this month

Illustrative data.

Why Cleed.ai

European AI you can put in front of your customers

Sovereign by design

Hosting, processing and model providers chosen so no part of the chain places your data under non-European jurisdiction.

Digital sovereignty →
Secure and compliant

GDPR and CCPA compliant. Personal data is never used to train the models, and data protection covers every stage from collection to deletion.

Security & compliance →
Frugal AI

Each request goes to the right-sized model, which lowers both the cost and the energy footprint of every answer.

Frugal AI →

Easily integrated to your tools
Endless customisation possibilities

Keep working with your usual tools, and reach high levels of specific features thanks to the unique modularity of our solution.

Logo Shopify
Logo Salesforce
Logo PrestaShop
Logo WooCommerce
Logo Zendesk
Logo Gorgias
Logo HubSpot
Logo Front

Integration

The Assistant can be easily integrated with your tools via API, allowing real-time access to back-office data, which is managed autonomously on our side.

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Logo Insidy
Logo Moët Hennessy
Logo Manfield
Logo L’Exception
Logo Maison Francis Kurkdjian
Logo Gili’s
Logo Ville de Levallois
Logo Formacast

Use Cases

Our Assistant has been embraced by our customers across diverse industries, from retail and luxury to various service sectors.

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Pricing

Clear pricing based on conversations

From €170/month with a yearly plan, for 500 AI conversations. You see the volume and the price upfront.

Questions before booking a demo

What is the Cleed.ai Conversational Assistant?+

A conversational AI assistant for ecommerce, corporate and public sector websites. Available 24/7, it guides every visitor in real time: it answers questions, recommends the right products or services and removes what blocks a purchase or a request, with a human agent when needed.

How is it different from a traditional chatbot?+

A chatbot answers questions. Cleed.ai combines customer service, personalised advice and conversion features: it reads the browsing context, identifies the need, recommends from your catalogue and can add items to the cart.

Are you GDPR compliant?+

Yes. Our AI systems are GDPR and CCPA compliant, personal data is never used to train the models, and all the data we manage is kept in France.

How long does it take to deploy?+

From a few hours to 2 days depending on your needs. We connect your catalogue and content, set the tone, design and rules, and test with your team. On your side: one line of JavaScript.

Which sectors do you serve?+

Ecommerce and retail, public sector and local authorities, corporates and service providers: fashion, beauty, food, tourism, education, healthcare, legal, real estate and more.

What can CoAgent help my teams with?+

Drafting emails and documents, preparing meetings, writing minutes from notes, summarising reports, translating and researching, always leaving your people in control of the final output.

Our partners network

Logo BpifranceLogo Station FLogo La Maison des Startups LVMHLogo FEVADLogo CNCLogo Hub France IALogo France DigitaleLogo MicrosoftLogo Télécom Paris EntrepreneursLogo French Tech Grand ParisLogo Ville de DemainLogo UGAPLogo OVHcloud Startup ProgramLogo ScalewayLogo Le CatalyseurLogo Neuilly Lab

See Cleed.ai working on your own content

In a 30-minute call we show you the assistant on a use case from your sector.