The All-in-one AI Assistant to Boost your Ecommerce sales
Most complete AI & Human Conversational Agent. Tailor-made Applications suite.
To boost your sales and automate your customer service 24/7.
Easy to install. Connected to your tools.
Ecommerce & Corporate leaders trust us
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Combining More sales and
Less tickets to manage
The most complete AI Assistant with tailor made Applications
AI Customer Service Agent
Scale your customer service with automation. Provide instant answers 24/7 to upgrade any digital UX.
AI Sales Associate Agent
Provide an augmented Personal shopper to bring your in-store experience online.
Let's make your e-commerce conversational.
Human Customer Service Agents
Add a human touch to your interactions with a delegated Human Customer Service Agent. It can be complementary to AI or totally outsourced.
WhatsApp & Omnichanel Messaging
Deliver seamless, continuous conversations across all messaging platforms.
Voicebots & In-store video calls
Provide smart voicebots to engage with customers. Video calls for your in-store sales staff to ensure a more immersive experience.
Size Advice Widget
Recommend the right size for fashion products, to reduce returns. Integrated directly from the product page.
Add an Expert of your sector
available 24/7 with our Generative AI
Engage with your visitors and ensure they leave with answers and recommendations
Make your ecommerce or corporate site conversational.
Combine with a Human interaction only when needed.
Maximise your sales & delegate your post sales.
Integrate an AI Copilot to help your teams be 3x more productive
AI-Powered Dashboard (or widget) designed to help your customer care agents or your salespersons, with pre-written answers or recommendations.
Easily integrated to your tools
Endless customisation possibilities
Keep working with your usual tools, and reach high levels of specific features thanks to the unique modularity of our solution.
Integration
The Assistant can be easily integrated with your tools via API, allowing real-time access to back-office data, which is managed autonomously on our side.
Use Cases
Our Assistant has been embraced by our customers across diverse industries, from retail and luxury to various service sectors.
Get your knowledge base trained by our AI
No need to prepare Questions & Answers. We import all your data and train it on our system. We adjust parameters to your brand specificities.
You simply test, validate & add 1 line of code.
We activate.
Website Data (URLs Sitemap) & Catalogue (API)
No work needed on your side.
Website data scraped regularly & Catalogue connected in real time.
External data (PDFs, Excel, Powerpoints, images, other sites…)
If more data can be added to the knowledge base, simply drag it to the knowledge base cloud and we manage the training.
Optional : CRM Exchanges & CMS history
CRM data from certain exchanges can help our AI better understand how you manage processes and the language you use. CMS history provides insights into past purchases, enhancing product recommendations.
Adjust autonomously : Tone of voice, parameters, brand updates
We configure the tone of voice and settings in our Admin platform. You can access and modify them, as well as update the knowledge base to keep it current.
Trusted by Industry Leaders
50+ Ecommerce and coporate sites chose us to manage their online customer journey
and always found a dedicated support & reactivity mixed with innovation expertise
Erica Guries
Senior Director Strategy
Moët Hennessy
Claire Nicolini
Digital Manager
Gili's Swimwear
Regis Pennel
Director & Ecommerce director
L'Exception / Galeries Lafayette
Bertrand Forget
Digital Manager
Ville de Courbevoie
Arnaud Voulot
VP Global Ecommerce
Maison Francis Kurkdjian
Marie Vansuyt
COO
ARBS
FAQ
Before booking a demo, make sure it will meet your requirements
Cleed.ai is a conversational and personalised assistant for ecommerce and corporate sites, incorporating Generative AI, in a SaaS solution. This digital advisor, more effective than a human and available 24/7, offers a unique customer experience and boosts your conversion while reducing your customer service costs!
A la carte multi-applications approach, making it the most comprehensive tool on the market (AI Live Chat, AI Product Advice, Decision Tree, Gift Finder, WhatsApp Business-style Omnichannel, In-Store Salesperson Video Calls, Fashion Sizing Reco, etc.).
No developement on your side. Simply a line of code to add.
We train our models based on your website data.
The process can take from 2h to 2 weeks of specific developments on our side, depending on the level of UX personalisation within the Apps chosen.
Just plan a few review calls, and after your validation on a pre-prod link to test, it's live !
Our Generative AI systems are GDPR and CCPA compliant. Our cloud services are ISO 27001 certified. Your data won't be used to train or improve the AI model. All the data we manage is kept in Europe.
Volumes of usage and conversion metrics, global and per discussion.
Most used terms. Follow-up of discussions not finding the perfect answer, to bring continuous improvement (customer service advisory).
An analysis of the correlation between your tickets decrease to manage and our increase in managed requests (at a much lower cost, notably thanks to automation but also externalisation of customer service management).
Yes. Regular review sessions of the KPIs and improvement axis are included.
Availability 7/7 to answer all your requests.
Up to advisory in UX optimisations of your website.