The augmented salesperson for your e-commerce website
Add a salesperson to your ecommerce website
In 48h. Without any work from your side.
Available 24/7 to maximise your sales
Managed by our agents, so that you can save time and focus on your daily tasks
The best from AI and Human into an all-in-one chatbot
Our supervisors guarantee the best answers quality
Our AI helps to automate all the recurring conversations and to answer in a few seconds.
Customisable design and journey
Automated & Supervised Live chat
When your visitors are in a « specific idea/question » mode, they don’t want to wait to get an answer.
So our tool will answer automatically, 24/7.
Personalised recommendations
When your visitors are in a « window shopping » mode, they won’t scroll all your website.
So we show them firstly what best suits their tastes.
Size advisory
Many users don’t go ahead with the purchase because they are not sure, and online retailers return rates often reach 12-18%.
So we advise them the right size, precise by product!
Advanced search
Some websites do not have an optimised search in terms of filters or experience
So we propose a search with more criteria and by visual similarity
Your multiple benefits
Delegate your customer service
Save time to focus on your daily tasks while we manage all the conversations.
Maximise your conversion rate
We answer to all the users questions 24/7 and provide them the most adapted products in real time.
Develop the customer satisfaction
Our tool offers the best possible online UX as it covers Customer support, Sale advisory, Size advice, Visual search, Multi-canal conversations, and more.
All-in-one Augmented Salesperson
Live
customer service
Release your customer service staff from the recurrent questions and provide the best user experience to your online visitors.
Recommendation
system
Provide your clients with the products that correspond precisely to their needs, thanks to an augmented salesperson.
Visual search
& Conversational search
Give your clients the most advanced search tool to make them find quickly what they want.
Social selling
& Cross-selling
Regularly notify your clients from interesting deals, based on popularity, new collections, discounts…
Our added value
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Available 24/7 and automatically adapted to your catalog
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Implemented in 48 hours. Without work on your side
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All-in-one chatbot : Conversations, Recommendations, Sizing advisory, Visual search, …
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Delegated management to save time
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Adjustable modes (bot/human/supervised bot/mix by hours/available/not available)
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Admin platform to follow-up (or takeover) conversations & statistics
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Linked to your catalogue
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Exact and precise user data: both declarative and behavioural
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Customisable design
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Unique recommendation accuracy: 2 years of R&D on the visual vertical
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On-demand decision trees
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Concrete results measurables through A/B testing
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Mobile & SEO adapted (100ms asynchronous loading)
Implemented in 1 minute
Only one line of code to add. No technical work needed from you.
Cleed is an API based solution (SaaS), designed to externalise all the implementation and follow-up process on our side.
We can either connect to your CMS or scrap independently your catalogue several times per day to be always up to date.
Our solution is universal and can be added to any website, whatever the CMS or frameworks used
Integrated to your existing solutions to automate processes
Our tool is able to connect to any of your existing CMS or CRM softwares
This allows us to connect to your existing databases (catalogs, users, order or delivery status…) in order to provide the right info autonomously
We are also able to merge processes (messenger systems, call centers flows, …) from your installed solutions to scale your customer service
Multiple channels agregation
Handle conversations on different channels concurrently, in one platform.
Get the 360 degree view of each customer, and don’t lose information if he switches channel.
Universal conversations Messenger platform
We process all requests instantly and follow up on the various exchanges.
We retrieve certain information from customer service (or a salesperson in the store) by email (or directly in the tool).
You can consult the conversations at any time, their status and take control if necessary.
Data analytics dashboards in real time
Monitor the performance of the Assistant: conversion, usage, …
Understand the trends: for products feedbacks as well as for users characteristics (gathered and anonymised data), with a high granularity level.
A/B testing.
Export all your data in the format you want.
Bring your in-store customer experience online
Book a demo