The AI Co-Agent for the people who serve your customers and citizens
Four modules on one platform: find information across every internal source, draft in your organisation's voice, generate structured documents, and assist your agents live in the conversation. On your own knowledge, inside your own security perimeter.
Your organisation already knows the answer. It is written down somewhere across SharePoint, a document management system, an intranet and half a dozen business tools that do not talk to each other. Finding it, writing it up and formatting it into a document takes most of the day. The Co-Agent closes that gap — for back-office teams and for front-line agents alike. Each module works on its own. Together they cover the full path from question to finished document, on the same knowledge base, with the same permissions and the same audit trail.
The four modules
01 · Conversational search
Ask a question in plain language. The Co-Agent queries every connected source at once and answers with a direct link to the source document and its last-updated date. Existing access rights apply at query time, and every request is logged and exportable.
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02 · Writing assistance
Submit a draft, a note or an instruction and receive a version ready to send, in one of four registers — formal, neutral, courteous or technical. The assistant retains your formats, your business vocabulary and your writing history, so output sounds like your organisation.
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03 · Document generation
Pick a template, fill a guided form, export to DOCX, PDF or HTML. Batch generation from a tabular interface for volume work, with timestamped version history and templates shared between departments.
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04 · Agent assist, live in the conversation
For customer service teams, the Co-Agent works inside the conversation itself. It generates instant pre-answers in your CRM from the live exchange, analyses conversation history to tailor each reply, and proposes several suggestions your agent can select, adjust and edit. It also reviews what your agent has written — summarising, rewording or adapting it — to keep every reply aligned with your brand voice and your policies.
Co-Agent widget
Accessible as an iframe popup from your existing tools, so your teams work where they already are — with tracking, knowledge base and visitor profile in reach.
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Unified conversational hub
Handle conversations across every messaging channel from a single dashboard, on any device. Manage several conversations at once and keep communication consistent across channels.
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Governance and sovereignty
Data hosted in France, with AES-256 encryption at rest and in transit, TLS 1.3 and regular third-party penetration audits. A dedicated isolated environment per organisation, no personally identifiable data passed to language models, processing within the EU, and infrastructure not subject to the US Cloud Act. For organisations with the highest requirements, SecNumCloud 3.2 hosting on S3ns (Thales and Google Cloud), certified by ANSSI, is available as an option — alongside Microsoft Azure France and on-premise deployments.