Video Call

Allow your in-store salespeople to answer some of the online customers' questions about the products and to launch video calls for a more immersive e-commerce experience and to boost web-to-store

Takeover possible by your Salespeople in store

For specific questions about products, users can be redirected to an in-store salesperson, who can reply either directly if he’s available, or after on our platform that will transfer by email to the customer.

Salespersons get an access to our Admin application (mobile version and also desktop), which provides notifications when a question attributed to them arises.

This feature of internal answers is complementary to a first level of delegated Live chat external answers or automated answers, on working hours only of course.

Do you want to discover how our platform can answer your current issues?