Add a salesperson to your ecommerce website and engage with your visitors
Available 24/7 to maximise your sales and manage your post sales
Make your ecommerce conversational
Do not let your customers without answers
Ecommerce Live Assistant
Ecommerce Live Assistant
The most complete AI & Human Conversational Assistant.
Application Suite for Ecommerce Personalisation, à la carte & All-in-one.
To boost your sales and automate your customer service 24/7.
Easy to install. Connected to your tools.
Free up your customer service by automating the post-purchase process.
And boost your conversion by personalizing the pre-purchase customer experience
The best from AI and Human
into an all-in-one chatbot format
Unique multi-App approach
“A la carte” applications
Customisable design and journey
Multi-sector
A unified approach to customer service and sales
Automation of recurring subjects to scale your online support
Our human supervisors can takeover to guarantee an optimal answers quality
Can also be managed by your customer service
Implicate your in-store salespersons for precise product advice
A Guaranteed return on investment
6x
Conversion
Average conversion increase, observed on users of the solution
Option : Cost on percentage of additional sales
-85%
Requests to manage
Decrease in incoming tickets, despite an increase in exchanges (fewer emails, more live chat)
Significant time saved for your customer service
+20%
Satisfaction
User experience improvement, erasing friction points
Loyalty and rebuy development
The Multi-apps & Tailor-made Assistant
All-in-one tool for conversational commerce & personalisation, through a modular SaaS suite, in a chatbot format
LIVE CHAT
Fluidify the user journey with direct answers 24/7
Release your customer service staff and Implicate your in-store salespersons
SHOPPING ADVICE
Personalise your online shopping experience,
providing your customers with what best match their tastes
Include more interactivity and immersion to your website
SEARCH
Help your visitors to quickly find what they are looking for,
thanks to our advanced technologies
FASHION AND VISUAL
Bring the store home, try our products digitally
Cleed.ai added value
Available 24/7
On-demand decision trees, with unlimited adjustments
Just one line of code to add on your side
Adjustable modes
Linked to your CMS (catalogue, orders, …)
Mobile & SEO adapted (light & asynchrone charging)
Omnichannel (Whatsapp Business, Messenger, …)
Admin platform for conversations & statistics management
Precise customer journey analysis and personalised AI recommendations
Concrete results measurables through A/B testing
Integrated to your existing solutions to automate processes
Our tool is able to connect to your existing CMS or CRM softwares
This allows us to plug-in to your existing databases (catalog, order or delivery status, purchase history…) in order to provide the right info autonomously
We are also able to merge processes (messenger systems, call centers flows, …) from your installed solutions to scale your customer service
Multiple channels aggregation
Handle conversations on different channels concurrently, in one platform
Get the 360 degree view your customers, and don’t lose information if they switch channels
Admin Messenger platform
to monitor Conversations
Follow-up all conversations with your online visitors
Get a 360° view of interactions, including various channels and applications
Allows for autonomous management from your teams (design, wording, automated messages…)
Includes : Catalog labellisation, cross sell, customer url page info, historical data, …
Admin Analytics platform
to manage and exploit your data
Monitor the Assistant's performance in terms of usage and conversion.
A/B testing and export
Understand the trends about product characteristics and user preferences (high granularity level)
Bring your in-store customer experience online
Through our augmented salesperson for automated & human advisory